Terms of Service

1. Agreement to Terms

By accessing and using Stone Bridge Way's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

Stone Bridge Way provides online pizza ordering and delivery services in Singapore. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. Orders and Payments

Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraudulent activity.

Pricing

All prices are listed in Singapore Dollars (SGD) and include applicable taxes. Prices are subject to change without notice. We strive to display accurate prices, but errors may occur. If an incorrect price is displayed, we will contact you before processing your order.

Payment

Payment must be made at the time of order. We accept credit cards, debit cards, and cash on delivery. For card payments, you authorize us to charge the total amount to your payment method. All transactions are processed securely.

4. Delivery

Delivery Areas

We deliver to specified areas in Singapore. Please check our website or contact us to confirm if we deliver to your location.

Delivery Times

Estimated delivery times are provided at checkout and are approximate. While we strive to deliver within the estimated timeframe, delays may occur due to factors beyond our control, such as weather or traffic conditions.

Delivery Fees

Delivery fees vary based on your location and order amount. Free delivery is available on orders over $30. Minimum order amount is $15.

5. Cancellations and Refunds

Order Cancellation

Orders may be cancelled within 5 minutes of placement by contacting us immediately at +65 6345 6789. Once preparation begins, orders cannot be cancelled.

Refunds

If you are not satisfied with your order, please contact us immediately. We will assess the situation and may offer a replacement, credit, or refund at our discretion. Refunds are processed within 5-7 business days.

6. Product Information

We strive to provide accurate product descriptions and images. However, actual products may vary slightly from their descriptions. All product information is subject to change without notice.

7. Food Allergies and Dietary Requirements

While we take allergies and dietary requirements seriously, our kitchen handles multiple ingredients, and cross-contamination may occur. Please inform us of any allergies when ordering. We cannot guarantee that any product is completely free from allergens.

8. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Stone Bridge Way and protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission.

9. User Conduct

You agree not to:

• Use our services for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Transmit any harmful code or malicious software
• Impersonate any person or entity

10. Limitation of Liability

To the fullest extent permitted by law, Stone Bridge Way shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid for the order in question.

11. Privacy

Your use of our services is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your personal information.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after changes constitutes acceptance of the modified terms.

13. Governing Law

These Terms of Service are governed by the laws of Singapore. Any disputes shall be resolved in the courts of Singapore.

14. Contact Information

If you have questions about these Terms of Service, please contact us:

Email: [email protected]
Phone: +65 6345 6789
Address: 88 Beach Road, #03-06, Singapore 189675